Flush Casino Terms of Use

These Terms and Conditions describe the rules that apply when you use Flush. They set out the relationship between us and our users and explain your responsibilities while using the site. By registering an account or placing bets or wagers you accept these terms, our Privacy Policy and any other rules that appear on the site from time to time.

Account responsibilities

You are responsible for keeping your account details secure. Keep your login credentials private, update your password if you suspect unauthorised access and notify us immediately if you suspect fraud or a security breach. We allow one account per person, household, email address and payment method. We may suspend or close accounts that appear duplicated, compromised or used for fraudulent activity.

Eligibility requirements

Only users who meet local legal gambling age and jurisdictional rules may open an account. In Canada the legal age varies by province - typically 18 or 19 - and you are responsible for complying with your provincial rules. We may refuse registration or restrict access from locations where participation is prohibited. We also reserve the right to verify your identity and address at any time before processing withdrawals or where required to meet our security checks.

Acceptable platform use

Use the platform in a lawful, non-disruptive way. Prohibited conduct includes attempting to manipulate games or promotions, using multiple accounts to gain advantage, exploiting software bugs, or placing offsetting bets intended to nullify risk. Using VPNs to disguise your location where such use is restricted may result in account limitation. We may apply account limits, temporary suspensions or account closure where behaviour breaches these terms.

General bonus and promotion rules

Promotions and bonuses are governed by separate promotion terms which form part of these Terms and Conditions. Bonuses may carry wagering requirements, contribution weights by game type and maximum bet limits while wagering. Only one promotion may be active per account where stated. Abuse of promotional offers - including bonus farming, collusion or use of multiple accounts - may lead to forfeiture of bonus funds and winnings, and account suspension.

Deposits and withdrawals

Payment options, minimums, maximums and processing times are set out in the cashier. We may require verification documents before approving withdrawals, and we will not process cashouts to third parties. We may split very large withdrawals into instalments and we reserve the right to apply checks to prevent money laundering, fraud or payment disputes. Any fees charged by payment providers are the responsibility of the user unless otherwise stated.

Dispute resolution

If you have a dispute, contact customer support so we can investigate. We aim to resolve issues promptly and fairly. Where we cannot reach agreement, disputes will be handled in accordance with applicable law and our internal complaint procedures. Using site chat or support tickets creates a record which we may rely on when reviewing concerns.

Updates to Terms and Conditions

We may update these Terms and Conditions at any time. Material changes will be communicated via a site notice or email to the address on your account. Continued use of the platform after notice of changes constitutes acceptance. If you do not accept the changes you should stop using the service and contact support to close your account.